Please read these Terms and Conditions (“Terms”) carefully before using the website https://www.pivotalreinvention.com (the “Website”) operated by Pivotal Reinvention LLC (“Pivotal Reinvention,” “we,” “us,” or “our”).

Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms. By accessing or using the Website, you agree to be bound by them. If you do not agree with any part of the Terms, please do not use the Website.

Your use of the Website is also governed by our Privacy Policy, which is incorporated herein by reference. Please review it to understand how we collect, use, and protect information you provide through the Website.

The Website is intended for individuals aged 18 years or older. By using the Website, you represent and warrant that you meet this age requirement.

All content available on the Website, including but not limited to text, designs, images, graphics, audio, video, logos, data compilations, system descriptions, frameworks, and written materials (collectively, the “Content”), together with the Phoenix name, marks, and conceptual frameworks, are the exclusive property of Pivotal Reinvention LLC or its licensors and are protected by United States and international copyright, trademark, and other intellectual-property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and view the Content for lawful, personal, or internal business purposes only. You may not copy, reproduce, modify, distribute, display, publish, or create derivative works based on the Content without our prior written consent.

Certain proprietary elements of the Website—including underlying frameworks, processes, and system logic—constitute trade secrets of Pivotal Reinvention. You agree not to reverse engineer, decompile, or otherwise attempt to derive or disclose any such elements.

All names, marks, and identifiers associated with Phoenix and Pivotal Reinvention are trademarks or service marks of Pivotal Reinvention LLC. Unauthorized use of these marks is strictly prohibited.

The Website may contain links to third-party websites or services that are not owned or controlled by Pivotal Reinvention LLC. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites. Use such links at your own risk.

When you provide information through any Website form (such as “Join the Waitlist” or “Contact”), you may submit personal or professional details including your name, email address, and message (“Submission”).

You agree that:

• The information you provide is accurate and not misleading;

• You will not submit unlawful, defamatory, or infringing material; and

• You grant Pivotal Reinvention LLC a worldwide, royalty-free, perpetual, and non-exclusive license to use your Submission to respond to inquiries, manage communications, and improve the Website and related operations.

Any non-personal ideas, feedback, or suggestions you voluntarily provide to us may be used for business, development, or research purposes without obligation or compensation.

You agree not to use the Website, or any portion thereof, for any unlawful or prohibited purpose, including but not limited to:

• Attempting to gain unauthorized access to the Website, servers, or data;

• Interfering with the security, performance, or integrity of the Website;

• Uploading or transmitting viruses, malware, or malicious code;

• Scraping, mining, or harvesting Website data;

• Misrepresenting your identity or affiliation; or

• Engaging in any conduct that disrupts or impairs others’ ability to use the Website.

We reserve the right to suspend or terminate access by any user who violates these provisions.

The Website and its Content are provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind, express or implied, including but not limited to warranties of accuracy, reliability, merchantability, fitness for a particular purpose, or non-infringement.

Pivotal Reinvention does not warrant that the Website will be uninterrupted, error-free, or secure, or that any defects will be corrected.

Non-Advisory Disclaimer

All information presented on this Website is for general informational purposes only. Nothing on the Website or in related communications constitutes legal, financial, investment, or therapeutic advice. You assume full responsibility for your decisions and actions based on the information provided.

To the maximum extent permitted by applicable law, Pivotal Reinvention LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of or inability to use the Website.

In all cases, our aggregate liability shall not exceed the greater of (a) one hundred U.S. dollars (USD $100) or (b) the total amount you paid to Pivotal Reinvention LLC, if any, during the twelve (12) months preceding the claim.

You agree to indemnify, defend, and hold harmless Pivotal Reinvention LLC, its officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, or expenses (including reasonable attorneys’ fees) arising from your use of the Website or your violation of these Terms.

We reserve the right, at our sole discretion, to suspend, restrict, or terminate your access to the Website at any time and without notice, for conduct that we believe violates these Terms or is otherwise harmful to the integrity or operation of the Website.

These Terms are governed by and construed under the laws of the Commonwealth of Virginia, United States, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or the Website shall be resolved through binding arbitration administered by the American Arbitration Association in Arlington, Virginia. You waive any right to a jury trial or to participate in a class action.

You agree to comply with all applicable export-control, sanctions, and trade-compliance laws and regulations of the United States and any other relevant jurisdiction. The Website is operated from the United States and may not be appropriate for use in all locations. Users accessing the Website from outside the U.S. do so at their own risk and are responsible for compliance with local laws.

Pivotal Reinvention LLC shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, war, terrorism, natural disasters, labor disputes, supply-chain disruptions, internet outages, or governmental restrictions.

We may revise or update these Terms at any time. When we make material changes, we will post the revised version on this page with an updated “Last Updated” date. Your continued use of the Website after any revisions constitute acceptance of the new Terms.

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy and any additional written agreements between you and Pivotal Reinvention LLC, constitute the entire understanding regarding your use of the Website and supersede all prior or contemporaneous communications.

Pivotal Reinvention LLC
Arlington, Virginia, United States
Email: Lianna@pivotalreinvention.com